Application of the general conditions of sale

The general conditions of sale herein rule the whole relation between the seller Solazy (SARL with the capital of 7500Euros, 10 avenue Andre Chevrillon 92210 SAINT CLOUD, registered with the R.C.S of Nanterre # 494 217 359 RCS) and the buyer, its clients.

These conditions are automatically transmitted to the client when an order is placed.

Therefore, placing an order implies that the client agrees entirely with these conditions of sale with the exception of all other documents including catalogs given by the seller, which only have an informative value.

Any alternative conditions imposed by the customer will therefore be ineffective against the seller, unless otherwise specifically agreed, irrespective of when they were notified of said condition.

The fact that the seller does not, at any given time, invoke one or all of the present general conditions of sale, does not imply that they renounce their right to avail themselves at a later date of any of said conditions.
The present general conditions of sale are liable to modification at any time and without prior warning by SOLAZY, any such modifications will be applicable to all orders placed after said modification.

The pictures presenting the products are not covered by this contract. If any mistakes were introduced, Solazy will not be held responsible.

Article 2 : Buyer’s warranty

According to the article 1641 of the civil code : The seller must disclose any product defect which would make the product impossible to use for the purpose for which it was sold, had the buyer been aware of such defects.

We will not share your informations with anyone outside our company and will only use them for the regular management of the company or to satisfy any lawful requirements.

Nevertheless, if you’ve agreed to it you may receive through us other special offers.

Article 3 : Your order

Solazy confirms your order via e-mail.

Nevertheless, the order is considered complete only when the bank card has been debited.

Product offers depend on stock availability. In case of out of stock condition Solazy informs the buyer via e-mail for an exchange or your money back guaranteed.

Solazy reserves the right not to confirm an order for whatever reason, particularly regarding products availability, or a problem regarding the order (ex :illegible document), an abnormal order or a foreseen problem concerning the delivery. Solazy is committed to inform its client by any means at its disposal.

Any new order will only be accepted after payment of a prior order.

Article 4 : Delivery

The delivery is made throughout Europe on schedule directly to the recipient, who will be notified in case of his/her absence. Unles specified, the packages are sent via postal services trackable colissimo in France or Europe.

Seller can’t be held responsible for any mistakes made by the buyer at the time of the order such as Name, first name, address and phone number, which would make the delivery impossible.

Delivery schedules are indicated as precisely as possible.

The goings beyond of delivery periods cannot give place to damages or pursuits.

Nevertheless if after 2 weeks beyond the scheduled delivery date, the product still hasn’t been delivered for any reason beyond a catastrophic event, the buyer will be able to get his/her money back.

Are considered catastrophic events : natural disasters, wars, riotrs, strikes, accidents and impossiblility to be rescued. Such events discharge the seller of its responsibilities.

The seller will keep the buyer informed of such events whenenever possible.

The proper delivery can only take place if the the buyer has respected his her obligations towards the seller.

Article 5 : Reception of merchandises

You have 48 hours to notify us in writing of any discrepency between the product received and the placed order. If the package is damaged upon delivery the buyer must either refuse it or make the post office take a notice of it.

Article 6 : Returns

Any returns must be agreed upon by both buyer and seller

In the event of a product recall issued by the seller due to a defective or non-compliant product, the customer will be entitled to a replacement free of charge or a gift voucher of an equivalent value, with the exception of all other indemnities or damages. The product should be returned to the seller in its original packaging within 48 hours.

Article 7 : Service après-vente

If you have any question our customer service will be happy to help you via e-mail or via mail regarding your order follow up :
- e-mail :

- mail: SOLAZY, 10 avenue André Chevrillon- 92210 St Cloud

Article 8 : Price

Prices are as marked when the order is placed.

The price indicated includes all applicable taxes including the TVA. The freight cost are calculated according to the trackable colissimo cost tables.

According to the law of the 12th of May 1980, solazy is the owner of the product until product is paid in full by the buyer.

Article 9 : Payment

The total price of the purchased artucle is payable in full to Solazy as soon as your order is processed with the secured paypal credit card system.

Secure payment with credit card.

We’ve set up the most reliable credit card payment via internet through the technology of crypted information, the true reference in internet payment.

How to place an order with a credit card ?

DESCRIPTION :

Paypal is the best solution to pay on line with a credit card.

1rst guarantee : You don’t give out your financial informations.

2nd guarantee : : your transactions are protected.

3rd guarantee : your order is processed faster.

Article 10 : You can change your mind

According to the article L121-16, you have seven days to change your mind after the product has been delivered for a full refund. It must be returned in its original packaging and at your own freight cost including insurance.

Article 11 : Litigation

Claims will always be taken care of, considering the good faith of the plaintif who explains the situation.

In case of litigation or disaggreement, the client will make his/her claim with the customer service

If no agreement is reached the french court of law will be applicable

Article 12 : Intellectual property and copyright

Everything stated in the text and pictures herein are the sole property of Solazy and shall be in no circumstances copied in part or in its totality without the prior agreement of Solazy All right reserved worlwide ©. Any contrevenant will be prosecuted.